Terms and Conditions

Introduction

  • Overview of GreyX Group: GreyX Group is a visionary entity committed to fostering exponential growth and innovation globally. The company is dedicated to unlocking the untapped potential within vibrant communities, particularly in Botswana.

  • 10XBW Program: Initiated by GreyX Group, the 10XBW program is a groundbreaking initiative designed to transform the entrepreneurial landscape in Botswana. This program aims to facilitate a journey of innovation, abundance, and exponential growth, targeting the upliftment of local communities and entrepreneurs.

  • Vision and Mission: The vision of 10XBW is to create an environment where Botswana's entrepreneurial minds are not confined by borders or limitations, enabling them to thrive, flourish, and lead. The mission is to nurture the seeds of greatness in every Batswana entrepreneur, supporting them through tools, resources, guidance, and an unwavering support system​​.

  • AI Tools under 10XBW:

    • Kgosi for Business Enhancement: Kgosi serves as an AI business consultant, specifically tailored to understand and elevate Botswana's business landscape, catering to startups and established enterprises alike​​.

    • Thobo for Agricultural Mastery: Thobo is designed to assist with agricultural processes, providing crop care, livestock guidance, and other services aligned with Botswana's unique agricultural rhythm​​.

    • Leungo for Botswana Information Center: Leungo acts as a digital oracle, offering an AI-driven repository that maps and understands Botswana's landscapes, stories, and statistics, effectively serving as an information center​​.

  • Program Philosophy: 10XBW is not just a program but a movement that aspires to shift mindsets from scarcity to abundance and from linear growth to exponential expansion. The program encourages bold thinking and aims to instill a culture of innovation and resilience, helping entrepreneurs envision and create a future that is infinitely impactful​​.

 

Acceptance of Terms

  • Agreement to Terms: By accessing or using the 10XBW program, including the AI tools Kgosi, Thobo, and Leungo, users signify their agreement to be bound by these Terms and Conditions. This agreement is a binding legal contract between the user and GreyX Group.

  • Legal Capacity: Users affirm that they possess the legal capacity to enter into this agreement. For individuals, this typically means they are of legal age to form a binding contract.

  • Representation of Compliance: By agreeing to these Terms and Conditions, users represent that their use of the services will be in compliance with all applicable laws and regulations. This includes adherence to data protection and privacy laws as per the user's jurisdiction.

  • Updates and Amendments: Users should be aware that GreyX Group reserves the right to update or modify these Terms and Conditions at any time. Continued use of the services following any such changes will constitute the user’s acceptance of the new Terms and Conditions.

  • Review of Terms: Users are encouraged to review the Terms and Conditions periodically for any changes. GreyX Group will endeavor to provide notice of significant changes, but it is ultimately the user's responsibility to stay informed about the Terms and Conditions.

  • Non-Acceptance: If a user does not agree to these Terms and Conditions, or any future amendments or updates, the user should not use or access (or continue to use or access) the 10XBW program and its AI tools.

 

Description of Services

  • Overview of 10XBW Program: The 10XBW program, initiated by GreyX Group, offers a suite of AI tools designed to support and enhance various sectors in Botswana, including business, agriculture, and information dissemination.

  • AI Tools Offered:

    • Kgosi: An AI tool tailored for business enhancement, providing insights and support to both startups and established enterprises in Botswana.

    • Thobo: This AI tool focuses on agricultural mastery, offering guidance on crop care, livestock management, and adapting to the unique agricultural conditions of Botswana.

    • Leungo: Serving as a digital oracle, Leungo provides an AI-driven repository of information about Botswana, covering a wide range of topics from local landscapes and stories to statistical data.

  • Free Access: The services provided under the 10XBW program are available free of charge. Users can sign up and access these AI tools without the need to enter credit card details.

  • Purpose of Services: The primary goal of these services is to foster technological growth and innovation in Botswana, contributing to the country's economic and social development.

  • Scope of Use: The services are intended for use by individuals and entities in Botswana to support their entrepreneurial and agricultural endeavors. Users are encouraged to leverage these tools to enhance their business practices, agricultural productivity, and access to information.

 

  1. User Registration and Account Management

    • Account Creation: To access the AI tools (Kgosi, Thobo, and Leungo), users must create an account on the 10XBW platform. This involves providing certain personal information, such as name, contact details, and a valid email address.

    • No Credit Card Requirement: Registration and access to the tools do not require credit card details or any financial information from the users.

    • Account Security: Users are responsible for maintaining the confidentiality of their account information, including passwords. GreyX Group is not liable for any loss or damage arising from the user's failure to protect their account information.

    • Accurate Information: Users must provide accurate, current, and complete information during the registration process and keep this information up-to-date.

    • One Account Per User: Users are generally limited to one account. Creating multiple accounts may result in suspension or termination of access.

    • Account Termination by User: Users have the right to terminate their accounts at any time. Instructions for account termination will be provided on the platform.

    • Account Suspension/Termination by GreyX Group: GreyX Group reserves the right to suspend or terminate a user's account if there are reasonable grounds to believe that the user has violated the Terms and Conditions, engaged in illegal activities, or for other significant reasons.

 

 

Data Collection, Use, and Storage

  • Data Collection: GreyX Group collects data input by users into the AI tools (Kgosi, Thobo, and Leungo), including text and interaction data. This may include personal data, business-related data, and agricultural data.

  • Purpose of Data Collection: The collected data is used to improve the AI tools, provide personalized experiences, and for research and development purposes. It may also be used for analyzing trends and usage patterns.

  • Data Storage: All collected data is stored securely, in accordance with UK data protection laws. GreyX Group employs robust security measures to protect data from unauthorized access, alteration, or destruction.

  • User Consent: By using the AI tools, users consent to the collection, storage, and use of their data as outlined in these Terms and Conditions.

  • Compliance with Laws: GreyX Group commits to complying with all applicable data protection laws and regulations, including those pertaining to the transfer of data outside of the user's country of residence.

  • Access to Data: Users have the right to access the data they have provided and may request corrections to any inaccuracies.

 

  • Data Processing Activities: GreyX Group processes user data for various operational and business purposes. This includes improving the functionality of the AI tools, conducting analytics to understand user needs and preferences, and tailoring the tools for more effective service delivery.

  • Anonymization and Aggregation: Where possible, GreyX Group will anonymize and aggregate user data. This ensures that individual users cannot be identified from the data, especially when used for research, analytics, or reporting purposes.

  • Retention of Data: The company will retain user data for as long as it is necessary to fulfill the purposes outlined in these Terms and Conditions, including for the duration of the user’s account with GreyX Group. After this period, data will be securely deleted or anonymized.

  • Disclosure of Data: GreyX Group may disclose user data if required by law or if such action is necessary to protect and defend the rights or property of GreyX Group, or to ensure the safety of the public or any person.

  • Data Protection Officer: A Data Protection Officer (DPO) is designated to oversee compliance with data protection laws and to address any queries or concerns users might have regarding their personal data.

  • User's Data Rights: Users have rights concerning their data, including the right to request access, correction, deletion, or restriction of their personal data, subject to certain conditions and exceptions as per applicable law.

  • Data Breach Notification: In the unlikely event of a data breach, GreyX Group will promptly notify affected users and relevant authorities, as required by law.

 

  • International Data Transfers: Given the global nature of the internet, user data may be processed in countries outside of the user's country of residence. GreyX Group ensures that such transfers comply with applicable data protection laws and that adequate safeguards are in place.

  • User Consent for Data Use: When users input data into Kgosi, Thobo, and Leungo, they provide explicit consent for GreyX Group to use this data according to these Terms and Conditions. Users can withdraw consent at any time, but this may affect their ability to use the services fully.

  • Use of Data for Marketing: GreyX Group may use user data to provide targeted marketing or promotional materials related to the 10XBW program. Users will have the option to opt out of receiving such communications.

  • Third-Party Access: While GreyX Group does not sell user data, they may share it with trusted third parties who assist in operating the AI tools, conducting business, or serving users, provided these parties agree to keep this information confidential.

  • Children's Privacy: The AI tools are not intended for use by children under a certain age (to be specified based on local laws). GreyX Group does not knowingly collect personal data from children without parental consent.

 

  • Data for Service Improvement: GreyX Group may use the collected data to continuously improve the user experience and functionality of Kgosi, Thobo, and Leungo, ensuring these tools remain effective and relevant for users' needs.

  • Data Portability: Users have the right to data portability, allowing them to request their data in a structured, commonly used, and machine-readable format, and to transfer it to another data controller, where technically feasible.

  • Automated Decision Making: Users will be informed if any of the data processing involves automated decision-making, including profiling, and will be given the opportunity to request human intervention or challenge decisions made by automated processes.

  • Updates to Privacy Practices: GreyX Group will update this section as necessary to reflect changes in data collection and use practices. Users will be notified of significant changes to these practices.

 

Data Sharing and Potential Sale

  • Conditions for Data Sharing: GreyX Group may share user data with third parties under specific conditions, such as with service providers who assist in the operation of the AI tools or for legal compliance. All third parties are obligated to maintain the confidentiality and security of the data.

  • Potential Data Sale: While GreyX Group currently does not sell user data, the company reserves the right to do so in the future. Any such decision will be communicated to users, and appropriate measures will be taken to ensure compliance with applicable laws, including offering users the option to opt out.

  • User Rights in Data Sale: In the event of a potential sale of user data, users will be informed and given the choice to opt out of such transactions. The terms of any data sale will be transparent and compliant with data protection laws.

  • Legal and Regulatory Compliance: Any sharing or sale of user data will be conducted in accordance with applicable laws and regulations. GreyX Group will take all necessary steps to ensure legal compliance, including obtaining user consent where required.

  • Security in Data Sharing: GreyX Group is committed to ensuring that all data shared with third parties is protected with appropriate security measures to prevent unauthorized access or misuse.

 

Liability and Warranty

  • Disclaimer of Warranties: The 10XBW program and its AI tools (Kgosi, Thobo, and Leungo) are provided "as is" without any warranties of any kind, either express or implied. GreyX Group disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • Limitation of Liability: GreyX Group will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

  • Acknowledgment by Users: Users acknowledge that they use the 10XBW program at their own risk and discretion. GreyX Group is not responsible for any outcomes resulting from the use of the AI tools.

 

  • Research Phase Acknowledgment: Users should be clearly informed that the 10XBW program and its AI tools (Kgosi, Thobo, and Leungo) are in a research phase. As such, the functionality, accuracy, and reliability of the tools are subject to ongoing development and may not be fully tested or finalized.

  • Potential for Errors: Due to the research phase, there is a possibility of errors or inaccuracies in the outputs of the AI tools. Users should exercise caution and not solely rely on the information provided by Kgosi, Thobo, and Leungo for critical decisions.

  • Limitation of Liability for Research Phase: GreyX Group's liability for any issues arising from the use of the AI tools in their research phase is limited. The company will not be liable for any decisions made based on the information provided by the AI tools during this phase.

 

  • Experimental Nature of Services: Emphasize that the AI tools are experimental and are being provided for testing and feedback purposes. This means that they may not function as intended, may contain errors, and could be subject to frequent changes.

  • User Discretion Advised: Users are advised to use their judgment and discretion when interacting with the AI tools. They should not rely solely on the tools for making significant personal, business, or financial decisions.

  • No Guarantee of Accuracy: GreyX Group does not guarantee the accuracy or reliability of information or advice provided by the AI tools. Users should independently verify any information obtained from the tools before relying on it.

 

Amendment of Terms

  • Right to Amend Terms: GreyX Group reserves the right to amend, modify, or change these Terms and Conditions at any time.

  • Notification of Changes: Whenever significant changes are made to the Terms and Conditions, GreyX Group will make reasonable efforts to notify users, such as through email notifications or announcements on the website.

  • Acceptance of Amended Terms: Continued use of the 10XBW program and its AI tools by users after changes to the Terms and Conditions will constitute acceptance of the new terms.

  • Review Responsibility: Users are responsible for regularly reviewing the Terms and Conditions to stay informed of any updates.

 

  • Version Control and History: GreyX Group will maintain a version history of the Terms and Conditions on their website. Each version will be dated, allowing users to see when changes were made.

  • User's Acknowledgment of Amendments: By continuing to use the 10XBW program after amendments are made, users acknowledge and agree to be bound by the revised Terms and Conditions.

  • Encouragement to Review Changes: Users will be encouraged to review any changes to the Terms and Conditions, especially when notified of these changes, to ensure they understand and agree to the current terms.

 

Termination

  • Termination by User: Users have the right to terminate their use of the 10XBW program at any time. Instructions for how to terminate their account will be provided on the platform.

  • Termination by GreyX Group: GreyX Group reserves the right to terminate or suspend a user's access to the 10XBW program and its AI tools for reasons including, but not limited to, breach of these Terms and Conditions, illegal activities, or extended periods of inactivity.

  • Effect of Termination: Upon termination, all rights granted to the user under these Terms and Conditions will cease, and the user must cease all use of the 10XBW program and its tools.

  • Handling of User Data Post-Termination: GreyX Group will handle user data post-termination in accordance with its data retention policies and applicable laws.

 

  • Notification of Termination by GreyX Group: If GreyX Group decides to terminate a user's access, the user will be notified via email or through a notification on the platform, explaining the reason for termination.

  • Data Retention After Termination: Post-termination, GreyX Group will retain the user's data for a legally required period or as necessary for legitimate business purposes. After this period, the data will be securely deleted or anonymized.

  • User Rights Regarding Data on Termination: Users may request the deletion or return of their data upon terminating their account, subject to any legal or regulatory constraints.

  • Dispute Resolution Post-Termination: Any disputes arising from or relating to the termination of a user's account will be handled in accordance with the dispute resolution procedures outlined in these Terms and Conditions.

 

  • Restoration of Account Post-Termination: In cases where a user's account is terminated by GreyX Group due to misunderstanding or resolved disputes, there may be provisions for restoring access, subject to GreyX Group's discretion and a review process.

  • Handling of Ongoing Projects at Termination: For users engaged in ongoing projects or activities using the AI tools, GreyX Group will provide guidance on how to manage or transition these activities upon termination.

  • Feedback Request: GreyX Group may request feedback from users upon termination to understand the reasons for their departure and to improve the 10XBW program.

 

Dispute Resolution

  • Governing Law: These Terms and Conditions will be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law.

  • Resolution of Disputes: In the event of a dispute arising out of or in connection with these Terms and Conditions, users are encouraged to contact GreyX Group first to seek an informal resolution.

  • Arbitration Clause: If the dispute cannot be resolved informally, it shall be resolved through binding arbitration in accordance with the rules of arbitration of the United Kingdom.

  • Waiver of Class Action: Users waive the right to participate in a class action or class-wide arbitration for any claims covered by these Terms and Conditions.

 

  • Notice of Dispute: Users must provide a written notice of any dispute to GreyX Group, outlining the nature of the dispute and the desired outcome. This step is intended to provide an opportunity for GreyX Group to address the issue before it escalates to arbitration.

  • Arbitration Procedures: The arbitration will be conducted by a neutral arbitrator appointed in accordance with the arbitration rules of the United Kingdom. The process will be confidential, and the decision of the arbitrator will be final and binding.

  • Limited Court Proceedings: If arbitration is not permitted by law, disputes will be resolved in the courts of the United Kingdom. Users agree to submit to the jurisdiction of these courts.

 

General Provisions

  • Severability: If any part of these Terms and Conditions is determined to be invalid or unenforceable by a court of competent jurisdiction, then the invalid or unenforceable provision will be replaced with a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the Terms will continue in effect.

  • Entire Agreement: These Terms and Conditions constitute the entire agreement between the user and GreyX Group and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

  • No Waiver: The failure of GreyX Group to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

 

  • Assignment: Users may not assign or transfer their rights or obligations under these Terms and Conditions without the prior written consent of GreyX Group. GreyX Group may assign its rights and obligations to another entity at its discretion.

  • Force Majeure: Neither party shall be liable for any failure to perform its obligations under these Terms if the failure is due to unforeseeable circumstances beyond its reasonable control, such as natural disasters, wars, or other acts of God.

  • Headings and Interpretation: The headings in these Terms and Conditions are for convenience only and shall not affect their interpretation.

 

  • Notices: Any notices or other communications required or permitted hereunder will be in writing and given by GreyX Group via email, postal mail, or through notifications on the 10XBW platform.

  • Amendments to be in Writing: Any amendments or modifications to these Terms and Conditions will be effective only if in writing and signed by an authorized representative of GreyX Group.

  • Independent Contractors: The relationship between the users and GreyX Group is that of independent contractors, and nothing in these Terms and Conditions should be construed to create a partnership, joint venture, or employer-employee relationship.

 

  • Confidentiality: Users agree to maintain the confidentiality of any proprietary information received from GreyX Group during the use of the 10XBW program. This includes non-public information regarding the features and functionality of the AI tools.

  • Compliance with Laws: Both users and GreyX Group agree to comply with all applicable local, state, national, and international laws and regulations in connection with their use of the 10XBW services.

  • Language of the Terms: These Terms and Conditions are written in English. Any translated version is provided for convenience only and may not accurately represent the original English text.

 

  1. Contact Information

  • Contact Details for Inquiries and Support: All support inquiries can be sent via email to support@greyxgroup.com or via post

    Dockland Business Center
    10 -16 tiller rod
    London
    E16 8PX
    UK.

  • Feedback Submission: Users are encouraged to provide feedback or suggestions about the AI tools or the 10XBW program. A dedicated channel for feedback submission will be provided.

  • Response Timeframe: GreyX Group will endeavor to respond to user inquiries and feedback within a reasonable timeframe.

 

  1. Acknowledgment and Consent

  • Confirmation of Understanding: By using the 10XBW program and its AI tools, users acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.

  • Consent to Terms: Users give their explicit consent to the terms outlined, including the collection and use of their data as described in the Terms and Conditions.

  • Affirmation of Agreement: Users affirm that their agreement to these terms is a prerequisite for accessing and using the 10XBW program.

 

  • Continued Agreement: Users' continued use of the 10XBW program signifies their ongoing agreement to any changes or updates to these Terms and Conditions.

  • Capacity to Agree: Users affirm that they have the legal capacity to enter into this agreement and are not barred from receiving services under the laws of the United Kingdom or other applicable jurisdictions.